Exportieren Sie Tickets von der Ticketansichtseite in eine herunterladbare CSV-Datei, um eine Momentaufnahme der Daten zu dem Zeitpunkt zu erhalten, indem Sie diese Option auswählen.
Die Ticketdaten im CSV-Export umfassen:
- Status
- Vorname
- Nachname
- Ticket ID
- Abteilungs ID
- Abteilungsname
- Vertreter ID
- Mitarbeiter Name
- Markierungen
- Thema
- E-Mail-Vorschau
- Erstellungsdatum
- Konversation ID
- Änderungsdatum
- Gelöst am
- Wiedereröffnet am
- Status wurde geändert
- Nummer der eingehenden Nachrichten
- Nummer der ausgehenden Nachrichten
Sie können die Ticketdatenspalten auswählen, die Sie in Ihre Datei zum exportieren aufnehmen möchten.
Sehen Sie sich ein Video an, wie es funktioniert
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