Was ist das Betreuungsportal?
Das Support Portal speichert Ihre Wissensbasis-Artikel, Forenbeiträge und Rückmeldungen Ihrer Kunden. Es unterstützt Ihre Kunden auch dann, wenn Ihre Vertreter nicht online sind. Das “Look & Feel” kann vollständig an Ihr Unternehmen angepasst werden.
Erfahren Sie mehr über das Support Portal bei LiveAgent.
This text discusses the terms and policies of Quality Unit, LLC for their LiveAgent service, which includes email registration and cookie usage. The company offers SaaS helpdesk, ticketing, and call center software, as well as social media and knowledge base support. For support related to YourSite, contact their customer service team via email, hotline, or social media. YourSite offers a website builder with customer service options including email, call center, and social media, but no live chat support.
The TEXT discusses the importance of effective customer service, particularly with the use of a help desk or chat support. It highlights LiveAgent as a software solution for customer service and business solutions, and emphasizes the need for well-trained representatives and a high-quality service desk. The article also promotes LiveAgent's features, integration options, pricing, and support services, as well as the benefits of using helpdesk software for technical support. Overall, the article stresses the importance of effective customer service for building strong customer relationships and increasing satisfaction.