Was ist ein Ticket in der Warteschleife (Warteticket)?
Tickets, die nicht sofort aufgelöst werden können, werden als Warteschleifen-Tickets bezeichnet und als offen markiert. Der Grund für ihre Unfähigkeit, gelöst zu werden, kann sein, dass eine Antwort von einem Kunden oder einem Teammitglied erwartet wird.
The article discusses various tools and solutions for providing personalized customer support and better experiences across multiple industries. LiveAgent is recommended as an alternative, offering support and communication solutions such as a customer portal, knowledge database, and ticketing system. The importance of customer service software is highlighted, and the success story of Martinus, the largest online bookstore and bookstore chain in Slovakia, is provided. The text also covers LiveAgent's pricing, features, integrations, and customer reviews, as well as their company information.
LiveAgent offers business solutions and support through their portal. They also provide information about their company, awards, partnerships, and VoIP programs. By subscribing to their newsletter, customers can stay up to date with their updates and offers. LiveAgent is currently in the process of creating a dashboard for those who recently signed up. The website uses cookies and visitors can accept or reject their use based on the privacy and cookie policies.
