Nutzen Sie diese E-Mail-Vorlagen für die Erneuerung von Mitgliedschaften und Abonnements, um Kunden zu halten und die Kundenbindung zu verbessern. Erfahren Sie, wie Sie Erneuerungserinnerungen senden, Mitgliedschaften anregen und E-Mails über Vorteile der Erneuerung verfassen können. Hier sind 10 E-Mail-Vorlagen für die Erneuerung, die Sie nutzen können.
Die derzeitige Kundenbasis zu behalten und langfristige Kundenbeziehungen zu pflegen war für Unternehmen noch nie wichtiger, besonders bei Abonnement-basierten und monatlichen Umsatz-Unternehmensmodellen. Gut verfasste und strategisch versendete Erinnerungs-E-Mails zur Erneuerung kann das Engagement der Kunden wecken, sie dazu anregen, Ihrer Marke treu zu bleiben, die Kundenbindung verbessern und die Abwanderungsrate reduzieren. Der folgende Artikel stellt Ihnen 10 E-Mail-Vorlagen für die Erneuerung zur Verfügung, die Sie bei der Erstellung Ihrer eigenen E-Mail-Kampagne nutzen können.
Erneuerungs-E-Mails sind automatische Nachrichten, die an bestehende Kunden gesendet werden, um sie daran zu erinnern, dass ihre Mitgliedschaft oder ihr Abonnement ausläuft. Sie enthalten auch einen Handlungsaufruf. Diese E-Mails werden meist für Abonnement-basierte Dienste, sowie Produkte mit wiederkehrenden Zahlungen genutzt.
Erneuerungs-E-Mails funktionieren am besten, wenn sie als Teil größerer Kampagnen ausgesendet werden. Meist besteht eine Reihe von Erneurungserinnerungen aus einer oder mehr E-Mails, bevor das Abonnement ausläuft, einer E-Mail am letzten Tag des Abonnement und einer Nachfrage-E-Mail, nachdem die Mitgliedschaft vorbei ist, um Nutzer dazu anzuregen, sie zu erneuern.
Wenn der Kunde beschließt, sein Konto nicht zu verlängern, können Sie ihm eine Kündigungs-E-Mail senden, um ihn darüber zu informieren, dass das Konto abgelaufen ist.
Thank you for being a part of our [Company] community. Can you believe that it’s been 9 months since you first joined? We hope you’ve been able to enjoy all the benefits of your [Company] membership these past months.
Great news! To close our 10th anniversary year, we’re running a one-time early renewal offer for all current members. Renew your membership between now and [date] and get [details of the offer].
RENEW NOW
If you have any questions or suggestions, please don’t hesitate to reach out at [email] or [phone] to see how we can meet your needs. We’d love to hear your feedback!
Best,
[YOUR SIGNATURE]
Your membership at [Company] is about to expire on [date]. We hope you’ve enjoyed [benefits of your membership].
Good news! There’s still time to renew, and it’s as easy as ever – just click the link below, pick the subscription that suits your needs and follow the prompts.
RENEW NOW
More good news! This year we have an extra incentive – if you renew your membership by [date], you will be entered into a drawing for a [offering]!
If you have any questions regarding your membership, benefits, or renewal, please don’t hesitate to reach out by replying to this email or calling us at [number].
Thanks,
[YOUR SIGNATURE]
Last call! Your yearly subscription expires in 24 hours. Renew today before your benefits and online access are suspended. If you don’t renew your subscription within 24 hours, you will miss out on [major benefits].
RENEW NOW
If you have any questions regarding the renewal process or need help, please don’t hesitate to contact us at [email/ phone number].
Cheers,
[YOUR SIGNATURE]
It’s been a year since we first met you, and we’re looking forward to many more years! Did you know that your [Company] membership expires today? Don’t miss out on all the exciting things [Company] has to offer for premium members!
The good news is, there’s still time to renew your subscription.
Click here [renewal URL], and follow the prompts.
Call us at [phone number] and we’ll renew your membership over the phone with a credit card.
Make sure to let us know if you have any questions or feedback.
Thanks!
[YOUR SIGNATURE]
[Name],
It’s amazing – you’ve now officially been with [Company] for one year! Though your subscription is coming to an end – we hope that you’ll join us for the next year and beyond.
Renewing your membership by [date] means you can keep enjoying access to all the amazing benefits of [Company’s membership] like:
[Membership benefit 1]
[Membership benefit 2]
[Membership benefit 3]
[Membership benefit 4]
You have only [number] days left. But why wait? Save yourself a hassle and renew now – all you need to do is click on the button below and follow two easy steps.
RENEW NOW
We’re excited to have you back!
[YOUR SIGNATURE]
Hi [Name],
We hope you have been enjoying the benefits of your [Company] membership these past months. As a loyal [Company] member, we have a special offer just for you!
Renew your membership by [date] and you will save 10% OFF the regular price. This offer is only valid through [date]. Act now and save!
RENEW NOW
If you choose not to renew early, your subscription will be automatically renewed at the regular price of [amount] on [date].
As always, if you have any questions or issues, make sure to check out our Help Center, or feel free to reach us at [email], [live chat], or [number].
Thanks,
[YOUR SIGNATURE]
This is a reminder that your membership with [Company] expired on [date] and you are now within your membership grace period.
If you’re still deciding whether or not to renew, or just haven’t gotten around to it yet, here’s a quick overview of what you’ll be missing out on if you don’t renew:
[Overview of major membership benefits]
We hope you will take the time to renew your membership and remain a part of our community. It couldn’t be easier – just click here to renew!
If you have any questions or if there’s anything we can do to help – please don’t hesitate to reach out.
Thanks,
[YOUR SIGNATURE]
Thank you for using [Product/Service] for the past [year] – we love having you as our customer.
I noticed that your annual subscription is expiring in two weeks, so I thought I’d check-in. If you want to continue taking advantage of our [features/ platform/ products] and retain all your data and preferences, you can easily renew by going to this page.
If you’re weighing your options, I’d love to chat further with you to help you come to a decision. If you’d like to upgrade or downgrade your plan, we can discuss that as well.
Looking forward to hearing from you.
Cheers,
[YOUR SIGNATURE]
Thank you for using [Product/ Service] for the past year!
We wanted to remind you that you’ve chosen the automatic renewal option. Your subscription will be renewed for [amount] on [date]. If you wish to stick to your current plan, no action is required. If your billing information has changed, you can update your payment details here.
Our entire team is dedicated to ensuring your [Product/ Service] experience is first-rate. If you have any questions, concerns, or suggestions, simply reply to this email and we’ll get back to you with a prompt response.
Thanks,
[YOUR SIGNATURE]
Thank you for using [Product/ Service] – we hope you enjoyed your experience. Just letting you know that your subscription expired yesterday and you won’t be able to [log in/use our service] anymore.
But it’s not too late! You can gain immediate access to all your saved data and preferences by renewing your subscription here. And what’s more, if you renew within the next 10 days, you’ll also be able to take advantage of our one-time 10% discount for returning customers.
If you have any questions or issues, please don’t hesitate to reply to this email, contact our live chat support or check out our FAQ page.
We’ll be happy to have you back!
[YOUR SIGNATURE]
Markenvertreter sind Personen, die durch Mundpropaganda positive Bewertungen über Dienste oder Produkte abgeben und zur Kundenbindung beitragen. Sie können Kunden in Befürworter umwandeln, was zu Umsatzsteigerung und einer loyalen Kundenbasis führt. LiveAgent kann bei der Kommunikation mit Kunden und Markenvertretern helfen. Starten Sie Ihre kostenlose 30-tägige Testversion noch heute!
Lesen Sie alles über die neuesten Updates und Verbesserungen in LiveAgent. Erfahren Sie, wie Sie mit verschiedenen Integrationen Ihr Kundenerlebnis verbessern können. Entdecken Sie die besten Kundenfeedback-Softwarelösungen und erfahren Sie mehr über die Bedeutung der E-Mail-Etikette im Kundenservice.
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