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Planen, verfolgen & arbeiten Sie online mit ProjectManager.com zusammen
Diese Integration unterstützt Sie bei der Verwaltung von Agenten, Abteilungen und beim Erstellen neuer Aufgaben, Projekte oder Arbeitszeittabellen in Ihrem LiveAgent-Dashboard.
Collaboration made easy
Use LiveAgent to collaborate with your colleagues directly inside your help desk, or connect one of your favorite tools through our API. Try it today for free.
The text discusses the benefits of using customer service improvement tools like helpdesk systems and LiveAgent, which can lead to unified communication, customer portals, and reduced support tickets. LiveAgent offers a free trial version, migration plugins, and various plans for businesses of all sizes. The article highlights the importance of knowing your customers and optimizing your website to increase conversion rates. Lastly, it mentions LiveAgent's ability to transfer various types of data between software, and how an effective helpdesk system can lower marketing costs and improve customer satisfaction.
LiveAgent is a customer support portal offering solutions for effective customer service and loyalty programs, with a helpdesk software and resources to improve communication and call center templates. The importance of good customer service and retention is emphasized, with tips for successful businesses on knowledge, empathy, listening, and problem-solving skills. LiveAgent is a customer service software with 180 available features for businesses looking to improve their customer service through automation and integration with sales and marketing software. Successful customer retention requires knowledge of products and services, empathy and proactive listening.
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